SALE CONDITIONS FOR PERU TOURS
A deposit is payable for registration and make effective your confirmation equivalent to 35% at registration and the balance of 65% of the total amount at the beginning of the circuit. Not any registration will be accepted without the payment of the deposit.
These amounts are those which really need to get on the account. The bank fees are charged to the customer (indicate it to the bank which will do the transaction in case of bank).
Online Payments with Paypal:
Perou Voyage offers you the possibility to pay online using Paypal service. This is a safe and easy way to pay for your Colca Canyon tour booking.
More than 40 days before departure:
The full amounts paid will be refunded, less any bank charges due to transfers.
When domestic flights have already been purchased: Peru domestic flights may have been purchased in advance, which is likely in most cases, are not reimbursable by the airlines and we can not be responsible for the obligation to purchase the tickets early to ensure the smooth running of its services. In all cases, the ticket scanned will be sent via the Internet as proof of purchase.
Cases of Hotels 3* or more, depending on the policy of selling some of these hotels, some payments must be made well in advance to confirm a reservation. Sometimes these payments are not refundable at 100%. We can not repay the sums that would have been advanced. We will send you the sales policies of these hotels as proof of our inability to repay.
Similarly, when booking the Inca Trail, no refund of deposit can be made for the INC, an entity that manages the Inca Trail Trek, we do not refund under any circumstances advanced fees for registration.
We are not responsible for nonpayment of your insurance or lack of insurance from the customer.
From 40 days to 30 days before departure :
50% of the deposit will be retained.
Less than 30 days before departure:
100% of the deposit will be retained, knowing that at that time, much of the tourist services have already been paid, and we do not assume responsibility for a so late cancellation.
We strongly recommend that you take upon confirmation of your trip cancellation insurance from your insurer that would cover what is paid by us in each case stated above.
Trip Interruption for personal reasons:
Any remaining payment (eg: services not originally intended or otherwise) should therefore have to be settled if it had been granted exceptionally between the two parties to pay the balance once in Arequipa when that interruption would have occur before the arrival in Arequipa.
In different cases, a settlement is first proposed. If it fails, Peru Tours is subject for this reason at contracts and Peruvian laws of tourism. The Peruvian courts shall have exclusive jurisdiction in any dispute.
If you don’t want to purchase any insurance, you are required to prevent us for which you will sign a liability waiver and which in no way will be a substitute for any insurance company.
Passports, vaccinations: We do not replace the individual responsibility of each participant. They must comply with the regulations and procedures of police, customs and health at any time during the journey. Each participant must also be responsible for obtaining all required documents by the authorities of the countries visited, even in transit. For example, the only passage by the United States, even in transit, requires the holding of the biometric passport. Similarly, and regardless of the passport, it must be valid at least 6 months after the return date. See our sheets.
We are not responsible for any delay or inability of a participant to present documents in order. It is also not responsible for any costs incurred by any delay or postponement of international flight that could destabilize the organization of the circuit and cause unexpected additional costs.
Any trip interrupted or shortened because of the participant for any reason whatsoever cannot give rise to any refund.
Each participant is aware that given the nature of the trips we organize, he can run some risks due to the remoteness of medical facilities, road conditions, the adventurous character of certain circuits (including the mountain, hiking, shipments in all-terrain vehicle). Our clients assume informed consent and agrees not to blame for accidents that may occur at Peru Tours or guides or different providers.
If circumstances dictate and in particular to ensure the security of the whole group, but also for climatic reasons or unforeseen events, we reserve the right directly or through its leaders to substitute a transportation, accommodation, a route to another, and dates or departure times, without the participants being entitled to compensation.
Each participant must comply with prudential regulations and follow the advice given by the escort or guide. We can not be held liable for accidents which are due to carelessness of an individual member. We reserve the right to expel any time a group of persons whose conduct may be regarded as endangering the safety or well-being of participants. No compensation is due.
If external events disrupt the normal running of the country (eg political and social unrest …), we reserve the right to cancel a trip or to modify its content.
Your luggage remains permanently under your own responsibility. Never leave your guide in charge of your luggage.
If your trip is changed due to a disruption of air traffic, we can not be held responsible. The resulting costs will remain your responsibility.
However, be aware that Peru Tours knows how to take responsibility and do everything possible to ensure optimum quality of its services. We have extensive experience and know to deal with contingencies.
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